Legal
Privacy Policy
This Privacy Policy explains how Pure Extracts ("we", "us") handles information in connection with the Pure Extracts website (purestextracts.com) and our internal analytics tools that connect to social media accounts we own or that our customers explicitly connect.
1. Information We Collect
- Website usage data: basic, anonymous analytics such as pages visited and general location, used to understand site traffic.
- Contact information you provide: if you email us or submit a form, we receive the details you choose to send (such as your name and email address).
- Connected social media account data: when an account is connected through a social platform's official API (for example Instagram, TikTok, Pinterest, YouTube, or X), we retrieve performance metrics for that account, such as post likes, saves, shares, comments, views, reach, impressions, and follower counts, and profile information the platform provides. We only access accounts that have been explicitly authorized, and only the read-only metrics needed to display performance in a private dashboard.
2. How We Use Information
- To display social media performance analytics in a private dashboard for the account owner.
- To operate, maintain, and improve our website and services.
- To respond to inquiries you send us.
We do not sell your personal information. We do not use connected social media data for advertising or share it with third parties for their own marketing.
3. Social Platform Data
Data retrieved through a social platform's API remains subject to that platform's own terms and policies, including Meta/Instagram, TikTok, Pinterest, Google/YouTube, and X. Access can be revoked at any time by removing our app's permission in the platform's settings, or by contacting us to disconnect the account.
4. Data Storage and Retention
Analytics data is stored securely and retained only as long as needed to provide the dashboard. Account owners may request deletion of their stored data at any time.
5. Your Choices
You may disconnect any connected account, request a copy of the data we hold about you, or request its deletion by contacting us at the email below.
6. Children's Privacy
Our website and services are intended for adults and are not directed to children under 13.
7. Changes to This Policy
We may update this policy from time to time. Material changes will be reflected by the "Last updated" date above.
8. Contact
Questions about this policy or your data? Email our contact page.